Privacy Policy

Dear Customer,

Connect Plus appreciates your trust and affirms its full commitment to respecting the privacy of every individual. Please review the terms of this Privacy Policy to ensure your rights are protected.

1. All information you provide when submitting a subscription request—whether by phone or through the online form on our website—is protected under a Confidentiality Agreement.
2. The Privacy Policy outlined below explains Connect Plus’s policy for protecting customer and website user data, as well as the usage and modification of information provided by clients and users.
3. The terms and conditions of this Privacy Policy apply to current, new, and prospective Connect Plus customers and users.

Information Collection

To submit a request for a real or trial account with Connect Plus, users must provide some personal information such as name, mobile number, and email address, in addition to other documents for identity verification — for example, a copy of a national ID, passport, or driver’s license.

1. Connect Plus also requires certain financial information from customers (such as a credit card number or bank account number) to add this data to the client’s account, complete payment, and finalize the subscription successfully.
2. Once your Connect Plus account is activated, you are strictly prohibited from publishing any additional personal or financial data on the website except when updating or adding information to your personal account, this measure is to protect you from identity theft or fraud.

(Any violation of this clause will result in Connect Plus taking necessary action regarding your membership or subscription.)

1. Please note that Connect Plus may need to access your Internet Protocol (IP) address for customer data analysis, resolving technical issues, and improving the performance and accessibility of Connect Plus’s cloud services.
2. Connect Plus may also collect additional anonymous information through surveys for statistical purposes, while maintaining user anonymity.

Data Usage Policy

All data requested by Connect Plus will be used solely to activate subscriptions, enhance services, communicate with clients, and confirm payment procedures.

1. Connect Plus uses customer data exclusively for technical support, service development, and sending offers or new service updates to each customer via email.
2. Connect Plus may compare or share this information with certain external sources to verify credit status and confirm customer data in general.
3. Connect Plus cannot guarantee the confidentiality of your personal data if you voluntarily share it with other users or clients on Connect Plus’s website, therefore, you should carefully ensure your own data security and privacy before sharing any personal information with other users or clients.
4. Connect Plus clients have the right to contact us and also to request not to be contacted or to unsubscribe from marketing messages.

Data Modification

The modification of personal data is the exclusive right of the client, Connect Plus will not add or alter any customer information unless requested officially and directly by the client.

1. Clients can update or modify their current account information through their personal account page, or by contacting the support team to submit a request for specific changes.
2. Connect Plus retains the data of past, current, and new clients to prevent fraud, assist in investigations, and comply with legal obligations.
3. If there is any suspicion regarding the information provided in a trial or subscription request (such as inaccurate, incomplete, outdated, or falsified data), Connect Plus reserves the right to suspend the client’s account until accurate and verified information is provided.

Data Confidentiality

You may contact Connect Plus’s Customer Service Team by phone or email for any inquiries related to privacy policy or data security, Connect Plus takes all necessary measures to protect customer data privacy.

1. All customer information is securely stored in electronic files hosted by Amazon, in accordance with the Confidentiality Agreement, to ensure that data remains private and inaccessible to unauthorized parties.
2. Connect Plus strongly advises customers to log out after each session on the website to maintain data confidentiality and security, as the internet is not a fully secure medium for information.